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    • Shipping & Returns

     

    FREE SHIPPING!
    Simply look for the logo to enjoy free shipping on selected items throughout the store.

    Free Shipping Continental U.S. Only

    Only items with the "free shipping" message and banner qualify for free shipping.
     
    Free shipping for smaller parts are shipped USPS 1st Class or Priority Mail depending on the size of the item.

    Free shipping for larger parts are shipped with UPS ground.

    PLEASE NOTE: ALL ITEMS BEING PURCHASED MUST HAVE FREE SHIPPING TO GET THE WHOLE ORDER WITH FREE SHIPPING.     Adding an item that does not have free shipping with disqualify the free shipping item being purchased.


    If you have any questions, feel free to email Jack@pacificrvparts.com

     

    Returns

    How do I return an item?

    We have a 14-day return policy.
     
    All items being returned must be uninstalled and unused in new condition.
     
    Return labels are only provided if we shipped the incorrect item to you.
     
    There is also a 20% restocking fee.
     
    Once items are received, refunds are processed within 24-48 hours.
     
    If there is a problem with your order as far as receiving the incorrect part, not receiving your order altogether, or if something is broken with your order, you need to email us within the 14-day return policy to Jack@pacificrvparts.com so we can take care of the problem.
     
    All returns must be approved with an RGA # when you email us at Jack@pacificrvparts.com.
     
    If you ship back a return without an RGA #, the package will be refused and returned back to you.